WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA? 

• DATA CONTROLLERof her data is: Angela Maria Echavarría Hernandez
  
• CIF: Y8272249Z

• Mailing Address: 30710
  
• Email: info@herbolariomieldemar.com

WHAT KIND OF DATA DO WE PROCESS? 

Depending on the products, services or functionalities that you want to enjoy at any given time, we will need to process some data or others.  In general, such data will be, depending on the case, the following: 

• Your identification data (e.g. your first name, last name, language, country from which you interact with us, contact details, license plates,  etc.)  

• Financial and transactional information (e.g. your payment or card details, information about your purchases, orders, returns, etc...).  
• Connection, geolocation and browsing data (in case you interact with us from your mobile phone, for example). 
• Data about your tastes and preferences. 

Remember that, when we ask you to fill in your personal data to give you access to a feature or service on the website, we will mark some fields as mandatory, as these are data that we need to be able to provide you with the service or give you access to the functionality in question.  

Please note that if you choose not to provide us with such data, you may not be able to complete your registration as a user or you may not be able to take advantage of these services or functionalities. 

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA? 

Depending on how you interact with our website, we will process your personal data for the following purposes: 

          1. For the development, fulfillment and execution of the Purchase and Sale Agreement

This purpose, in the event that you use our online shop, includes the processing of your data mainly to:  

• Contact you regarding updates or informational communications related to the products purchased, including sending quality surveys about the products supplied. 

• Manage the payment of the products you purchase, regardless of the payment method used.  
• Activate the necessary mechanisms in order to prevent potential fraud against you and ourselves during the purchase process. If we consider that the transaction may be fraudulent, this processing may result in the transaction being blocked. 
• Manage possible returns once you have made a purchase and manage requests for information on the availability of the different products. 
• Invoice and to make available to you the receipts, invoices and any other document accrediting payment for the purchases you have made on our Platform. 

         2. To respond to the requests or requests you make through the different means incorporated into our Platform.  

We only process personal data that is strictly necessary to manage or resolve your request or request (information on spare parts, vehicle valuation, scrap metal, etc.).  

        3. Usability and quality analysis for the improvement of our services (Cookies) 

If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e. to understand the way in which users interact with our Platform and thus be able to make improvements to it. Likewise, we sometimes carry out quality actions and surveys aimed at finding out the degree of satisfaction of our customers and users and detecting those areas in which we can improve. 

WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?  

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, so we will find different legal bases under the following purposes: 

        1. Development, fulfilment and execution of the purchase and sale contract. 

The processing of your data is necessary for the execution of the sales contract between us and you. We understand that the processing of this data is beneficial for all parties involved when payment for a purchase takes place, and in particular for you, as it allows us to put in place appropriate measures to protect you against fraud attempts made by third parties. 

        2. Customer Service. 

We consider that we have a legitimate interest in responding to the requests or queries that you make to us through the various means of contact that exist. We understand that the processing of this data is also beneficial for you as it allows us to be able to properly assist you and resolve any queries raised. When you contact us, in particular for the management of incidents related to the product purchased through the Platform, the processing is necessary for the execution of the sales contract. When your query is related to the exercise of the rights we inform you about below, or to claims related to our products or services, what legitimizes us to process your data is compliance with legal obligations on our part. 

        3. Usability and quality analysis

We consider that we have a legitimate interest in analysing the usability of the Platform and the degree of user satisfaction, as we understand that the processing of this data is also beneficial to you because the purpose is to improve the user experience and offer a higher quality service. 

HOW LONG WILL WE KEEP YOUR DATA? 

        1. Development, fulfilment and execution of the purchase and sale contract. 

We will process your data for the time necessary to manage the purchase of the products or services you have purchased and thereafter 1 year to avoid possible errors or misunderstandings. In some cases, we will only process some data until the time you decide, such as payment data (credit card) that you have asked us to store for possible future purchases. 

        2. Customer Service 

We will process your data for as long as necessary to respond to your request or request. 

Regardless of whether we process your data for the time strictly necessary to fulfil the corresponding purpose, we will keep them duly stored and protected for as long as any liabilities arising from the processing may arise, in compliance with the regulations in force at any given time. Once the statute of limitations has expired in each case, we will proceed to delete the personal data. 

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?  

In order to fulfil the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties who provide us with support in the services we offer you and that we detail below:  

• Financial  institutions
• Technology  Service Providers
• Suppliers and collaborators of logistics, transport, delivery and collection services. 

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA? 

We are committed to respecting the confidentiality of your personal data and ensuring that you exercise your rights.  

You can exercise them free of charge by sending us an email to our info@storeinfinitygaming.es address, simply indicating the reason for your request and the right you wish to exercise.  

If we deem it necessary to identify you, we may ask you for a copy of a document proving your identity. In particular, regardless of the purpose or legal basis for which we process your data, you have the right to:  

• Ask us for access to the data we hold about you.  
•  Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you warrant that it is true and accurate and you undertake to notify us of any changes or modifications to your personal data.  
• Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or where we no longer have the legitimacy to do so.  

• Ask us to restrict the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the time necessary when you may need to. If you have provided us with your consent to the processing of your data for any purpose, you also have the right to withdraw your consent at any time.  
• On the other hand, where the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data. 

Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php   

CHANGES TO THE PRIVACY POLICY. 

 We may modify the information contained in this Privacy Policy from time to time. In the event that we do so, we will notify you by different means through the Platform, or even communicate it to your email address when the change in question is significant to your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality.  

COOKIE  INFORMATION

We use cookies and similar devices to make it easier for you to navigate the Platform, to understand how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.